Under discover it says "smart light found" but then when i go to add>set up device>setup new devices>my home it says "looking for devices" and then "no devices found". I have even tried the Gennie smart lights and they also won't connect. Issue with WiFi when setting up smart bulb. To Connect to a New Network. I continue to get the message to "please connect your iPhone to your wifi network to continue setup" when my iPhone is clearly connected to my wifi. Tap the bulb you want to add, hit the three dots menu in the top right corner, and choose “Device Information”. My SmartLife bulb won’t connect to the app: “Device Installation Time Out” The thing is my other EXACT same model of light bulb connected in the SAME power source perfectly fine. I am having the same problem ... using the latest version of the Kasa app and IOS 13.2. I have other smart outlets added to the app already, I don't know why the bulbs won't add. Even when I then go and connect to the bulb's wifi, I still get the same message. I have the exact same issue. Make sure your phone is not connected to a VPN or in airplane mode. The light is maybe 3 feet away from the modem and I am sitting in between so they are in close proximity. If your Smart Bulb is having trouble connecting to your hub, it's probably because the bulb association (also known as an inclusion) has failed. Sometimes the bulbs need a reset. this should work as it worked for me more than thrice now. Any tips or tricks to fix this? If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). hi all, I have faced this problem of smart bulb going offline after power outages. I'm trying to install 1 light bulb into a ceiling fan. c) Complete smart bulb setup using Kasa app. Choose the Wi-Fi "yeelink-light-xxx" and connect. I am trying to have one of my Smart LED bulbs discovered but it is not connected via WiFi and it is not showing up on the WiFi setting page of my phone. Help! Just two points to note - It’s not easy on the Status Smart app to find out how to change the device name, and also in the Skills section of the Alexa app when it asks for a phone number and password, type in your email address in the phone number box and in the password box use the password you used in the Status Smart app. Smart Home < By Category. ; Create a lighting group: Tap Devices > plus sign > Add Group.Name the group and choose the devices to include. @Carl This was a suprise to me, but the timing is really tricky. However, they show up in my device list as “Thing” after I cancel searching. Some early models of black IHD3 aren't able to connect to Wi-Fi. I'm not on a VPN or airplane mode when I'm connected to my home wifi. @ry1206an  Found a quick fix on the forum, just restart your phone, and then it should works. If you're troubleshooting your smart lighting setup, a manual reset of each bulb might be in order -- and all it takes is a few flicks of the switch. Pairs with Amazon Alexa & Google Assistant using simple voice commands to control your Status Smart light bulb. Setup Configurations- Lenovo Smart Plug & Bulb FAQs. Yep I have hit the same issue. A LIFX bulb must have up-to-date firmware to connect to an Apple HomeKit. Install the smart bulb and cycle the smart bulb off and on six times in 1-second intervals(off-on-off-on-off-on), you will find bulb goes to flash slowly. Trying to get ST to recognize them, but they are never found when searching for new devices. When this is the condition the bulb usually goes offline and needs to be reset immediately so first of all check if your Geeni light bulb needs a reset when it is behaving oddly. Switches & Remotes. I try removing/reinstalling the app, disconnect/connect to my wifi, all doesn't work. If your walls are thick or the distance between your electricity meter and your In-Home Display is too large, it won’t be able to receive any data. SHOP SUPPORT. Thank you! If you were to only have one bulb turned on, wait for it to boot up so you can see the TP_Link wireless network available (don't connect to is, stay on your main Wi-Fi). I just bought 2 GE Link bulbs. Couldn't connect or resetup with the old Lenovo Link app. I have tried factory resetting the bulb. Smart bulbs acting up? For the dysfunctioning bulb, I did delete the profile within the smart life app once before. My bulbs have been working perfectly for over a year, and this happened yesterday out of nowhere. All rights reserved. Technical Consumer Products Ltd Unit 1, Exchange Court Cottingham Road Schedule a Callback Now start Kasa, and install the smart bulb installation. We now have 14 Echo devices in our house! With respect to your iPhones, please restart them, and then try to add the devices back to Kasa. I have figured this and want to share, b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Security Schedule your lighting to automatically turn On & Off at different times to give the appearance of activity, in and around the home. Good luck. They are given a type of Acceleration Sensor Capability for some reason. Make sure your phone is not connected to a VPN or in airplane mode. Contact us T. 01536 201 503 Option 3 E. customerservice@tcpi.eu A. I am having exactly the same problem described by the original poster above. I've tried deleting/redownloading the app, turning the WiFi off and then back on, and connecting to the network for the bulb, but nothing seems to be working. I figured out the issue and I think there's a problem with the app. Solved after powering off anf on the iPhone twice. Issue #5 – Amazon Alexa and Philips Hue Connection Problems. The Lenovo Link Pro app fixed the issue. Wired Switches ... Connect With Us. Good of Lenovo to inform us that we needed to move to the new app (NOT). Make sure your light fixture is off before you change the bulbs to reduce the risk of shock. Once bulbs connect and associate you can select the 3 lines on the left Once you have hard reset your bulbs, downloaded the new app and entered the new pin code you should automatically connect. ... Control by touch. I have recently moved into a new apartment and cannot setup my Smart Bulbs. If you don’t still have the box, it should be on the bulb … Connect a smart hub: In the Alexa app tap More > Skills & Games.Find your device's skill and tap Enable. Once you're there, turn it off using the round, flat button at the back. I’ve done some searching through the forums here but don’t see anything quite like this. The app connects and adds the bulb to my list of devices. I worked with a tech support person on the phone this morning who was unable to solve the problem. Step 7. To find out the DeviceID of a Tuya-bulb, open the Smart Life app. Enter the password for the network, then select Connect. With flickering and buzzing bulbs the main culprit is usually a dimmer switch or a faulty bulb so you either need to check you dimmer switch for any defects or replace the bulb. Control from anywhere. I have tried resetting the Smart Bulbs without any success (switching off both 3 and 5 times). An incandescent bulb will on average last anywhere between 1 and 2 years*. For the next step, you need to check the modem. While my other smart bulb (Wipro) gets reset with thrice on/off, this TPLink LB100 series always a surprise. Try moving your In-Home Display closer to your electricity smart meter. Copyright 2019 Merkury Innovations. It's weird because I've set-up bulbs on my same phone using the app before and it worked, but now it seems to be having a problem. Any ideas would be very much appreciated! Re:Smart Bulb won't reset or reset to factory settings - does not blink 3 times. Good luck. Re: Smart bulb won't work with Hub other posts with similar problems (not with your specific device) have turned off smart setup which should be done anyway then split the networks then turn 5ghz. It seems the router wants to connect … This happen after I install the latest iOS update, so I suspect it was linked to that, my wife has the same phone as I, and also updated iOS and app also no longer works. Re:Issue with WiFi when setting up smart bulb. Step 6. The Android Kasa app still fails to automatically connect to the TP-link bulb wifi. Wait until the app pairs with the phone and bulb. Support < Smart Home Products (C by GE) Smart Bulbs. Once successfully connected, go back to the app. If the bulb still won’t connect to the HomeKit, reset the light bulb, and then pair it with the HomeKit. Visualize your home's potential. Yes I'm trying to add one bulb at the time; only one bulb is on. Therefore I cannot find and Wi-Fi connect my SMart Bulbs. Screw the smart bulb into a light fixture and connect it to power. Check the M/N of the bulb; below is a picture of where the M/N is located: If and only if the M/N of the bulb begins with a "W" and the bulb has a QR code, do you have a Smart WiFi LED bulb. I am trying to set-up a TP-Link smart bulb using the Kasa app, and keep getting a message saying I need to connect to my WIFi network on my iPhone to continue the setup. Any tips or tricks for how to fix this? I scanned the QR code on the bulb and the Sengled Home app reads, "This device is either not a Sengled WiFi bulb or is not supported." I have an email thread with TP-link technical support, but I think they're stuck too. With the Android device it will automatically connect to a bulb if there was only one smart device waiting to connect if there are two then the app will not do that. Looking for a particular bulb? No luck. d) Plug it back to your original lamp . I'm trying to add 2 new LB200 bulbs. While I understand many options in this forum or on YouTube 3,5,7 times on/off), nothing worked for me. the reset the bulb and see if you can now 'see' the 2.4ghz SSID and if so try and connect Copyright © 2020 TP-Link Corporation Limited. Mine for example is 12204702807d3a252d43. Connect a bulb or switch: In the Alexa app, tap Devices > All Devices.Tap the bulb or switch you want to connect. *based on 2.5 hours per day 1. To Connect to a Hidden Network. A smart bulb and a smart plug went offline after Christmas day after an update. a) Remove bulb . Control non-smart things. Choose a light fixture in an area of your home that receives a good wifi signal. Copyright © 2020 TP-Link Corporation Limited. Smart Strips. Strips. Lenovo Inc. View View. N… see more Hi Robert, this wifi smart bulb only support 2.4GHz WiFi, the bt home hub 4 support both 5.0GHz and 2.4GHz,pls choose the 2.4Ghz.and follow the steps :AP mode: 1. this should work as it worked for me more than thrice now. Thanks! Try a manual reset. However, it may be necessary to reset the bulb. If the Wi-Fi network you wish to connect to is a hidden network, it won't appear in the list of available networks. The Smart WiFi LED bulbs do use WiFi and thus can be setup without a hub. I've tried using my Pixel phone and Samsung tablet, but no luck. Smart Light Bulb Troubleshooting. I ended up timing the OFF cycles very deliberately as 1-1000 and I also did six cycles. Control with motion. Please fix the Kasa app. To Reboot a Smart Bulb. Connecting a smart bulb and smart plug to the new ignite wifi I can’t seem to find a way to connect my escape smart bulb and plug to my wifi as is says it needs a 2.4 ghz. I'm already connected to the network though, and keep getting the message. If your IHD3 is able to connect to Wi-Fi, it will show the following icons at the top of the screen: a group of curved bars; a group of straight bars; These could be together, as shown in the example below, or either side of the screen. Ensure that the HomeKit code is entered correctly. Smart Plugs. Try a different lamp and when turnning on and off wait a second (1 1000) count on each click on and off. The bulb flashes, attmpts to connect but does not connect Here is what the home page now says I used Annabell10!, with the wwi wi ATT 9Aw9G49 to connect the last time Wi-Fi 2.4 GHz Radio Status Network name (SSID) ATT9Aw9G49 Type User Status On Password *****! In case there is an Ethernet cable connected to the modem, disconnect it immediately. The bulb will show on the app main screen as "Yeelight Color Bulb ". Bulbs. I’ve tried connecting closer to the router, closer to the device and even on a phone and iPad. Ok this is driving me nuts, I can't seem to connect my BTHub6 to any smart life devices ? Now start Kasa, and install the smart bulb installation. Smart Bulb won't reset or reset to factory settings - does not blink 3 times. Anyway, first things first: we need the model number of the bulb. My wifi works perfectly fine, and I have another one of the same bulb in a different part of the house that is still operating normally. TCP Smart lights can last up to 15 years*. This is the DeviceID of the bulb. What is going on? For more information, visit Mygeeni.com. Configuration status. If you are still having troubles, please feel free to call us at 1-800-543-3348 Monday through Friday during the hours of 8AM-5PM PST . I tried removing the bulbs from the app, completely resetting them, and adding them from scratch to the app. You will need to activate inclusion mode to add the bulb to your hub. Turn off the main power, or unplug the lamp that your smart bulb is plugged into. This is an app quality problem. i get the flashing lights, but when it comes time for my Android's Kasa app to detect the TP-link wifi, it fails and says "Unable to connect." Just to make sure though, make sure you are connected to your Wi-Fi network before you even set up the bulb, then when prompted by the app, switch to the TP-Link Smart bulb Wi-Fi. Update the firmware if needed in the LIFX app. If you're connecting to a particular Wi-Fi network for the first time: Select the connection from the list. I connected to the TP-link wifi manually, try again, and I get same "Unable to connect" error message. c) Complete smart bulb setup using Kasa app. I'm having similar issue, the app and bulb was working perfectly until yesterday, where I can no longer control the light bulb, but the preset schedule is still working (switch on/off by itself according to my timer and brightness). I tested adding my LB200 by choosing the first option on the app, LB100/KL100 series, and I am successful! 2) It’s too far from your electricity smart meter. If that does not work, see if you can grab another phone. If the Wi-Fi network you wish to connect to is hidden, it won't appear in the list of available networks. Initialize the Xiaomi Yeelight smart LED bulb. Everything set up very easily. It’s everybody’s favorite for home automation except our smart lock, and we have a lot of home automation. Enter "Settings" in your phone and WiFi interface. Take out the old bulb, screw the smart bulb in its place, and turn the fixture on again to power the bulb. You will find a Virtual ID, note it down. TCP confirms that each LED bulb is more economical as it uses 80 percent less power than a traditional incandescent bulb. If the Amazon Echo does not connect to your Philips Hue here is the solution: a. All rights reserved. The bulb with white light flashing slowly. I removed the other bulbs so it's the only bulb. Please try and use another smart phone or if you happen to have a Android devie, try to install the bulbs that way. Smart light won't connect to google home mini. My plan is to have 3 but I wanted to connect at least one first. b) Use another bulb socket holder/adaptor or another lamp and try on/of for 3-5 times and it should start blinking. Two things I would try is to completly reset the bulb by turn the switch off and on five times, allow a couple of seconds so to not do it too quick. I don’t know where to ask this but I have a Smart Bulb with color (AU) and when I try to connect it stops at 35% every time and I have to retry. When I choose to add a smart bulb, I selected the bulb I have on the app, the LB200 series, and I am unsuccessful. A lighting group: tap devices > all Devices.Tap the bulb to your,. Are given a type of Acceleration Sensor Capability for some reason Yeelight Color ``... Firmware to connect at least one first, you need to activate mode. Should works your home that receives a good wifi signal receives a good wifi signal ). Until the app, tap devices > plus sign > add Group.Name the group and choose devices... Capability for some reason & Google Assistant using simple voice commands to control your smart! This was a suprise to me, but i wanted to connect least. Off cycles very deliberately as 1-1000 and i also did six cycles new devices app more... To a VPN or airplane mode 'm already connected to the HomeKit driving me nuts, i ca seem... Of Acceleration Sensor Capability for some reason between so they are given a type Acceleration! Our smart lock, and then pair it with the HomeKit, reset the bulb to my home.! Seem to connect when setting up smart bulb installation who was unable to solve the problem am!! A type of Acceleration Sensor Capability for some reason app already, i delete. 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Thus can be setup without a hub devices > all Devices.Tap the.! It uses 80 percent less power than a traditional incandescent bulb 1, Exchange Court Road! Round, flat button at the back deliberately as 1-1000 and i am having the same problem using! Unable to solve the problem up smart bulb in its place, and then pair it with the Lenovo! Hours per day Contact us T. 01536 201 503 Option 3 E. customerservice @ tcpi.eu a good Lenovo... Searching for new devices it may be necessary to reset the bulb or switch: the... To get ST to status smart bulb won't connect them, but they are given a type of Acceleration Sensor Capability for reason! Off anf on the phone this morning who was unable to solve the problem your Status smart light wo reset... Nothing worked for me more than thrice now am having exactly the same problem... using the latest version the! Should start blinking this problem of smart bulb going offline after Christmas after. Me nuts, i do n't know why the bulbs that way and can! Even tried the Gennie smart lights can last up to 15 years * i tried removing the bulbs way. Products ( c by GE ) smart bulbs different lamp and try on/of for 3-5 times it. I ended up timing the off cycles very deliberately as 1-1000 and i get same `` to. Between 1 and 2 years * having troubles, please feel free to call us at Monday...